NCTI clients for Windows

NCTI for Windows

Here you find a detailed overview about our NCTI products for Windows!

The overview covers only certificated end devices.


Feature

NCTI standard CRM

NCTI Standard

Compatible with Windows (32/64bit)

10/11

10/11

Video chat function

–

–

Audio chat function

–

–

Chat function

–

–

Desktop sharing

–

–

Presence management

–

–

Call lists

–

–

Hotkey dialling

✓

✓

Access to the PBX phone book

–

–

Shared telephone directory for all CTI clients

–

–

Microsoft Outlook plugin

✓

✓

Compatible with Microsoft Office 2024 (32/64bit)

✓

✓

‌Compatible with Microsoft Office 365 (32/64bit)

‌‌✓

‌–

Microsoft Active Directory connection

‌–

‌–

‌CRM (Customer Relationship Management) plugins

Act!, DATEV, HubSpot, Maximizer CRM, Microsoft Dynamics CRM, Microsoft Outlook + Exchange Public Folder, ODBC-Databases, Odoo CRM, Pipedrive CRM, Salesforce CRM, Sugar CRM, vCard / LDAP, Zoho CRM, and many more

‌Microsoft Outlook

‌External optional add-ons
(fee required)

‌–

–

‌Compatible with snom*

‌✓

‌✓

‌Compatible with Yealink

T33, T4G, T4S,
T4U Serie3,
T5x Serie, VP593

T33, T4G, T4S,
T4U Serie3,
T5x Serie, VP593

‌Compatible with Panasonic

‌KX-UT series

‌KX-UT series

‌Compatible with Polycom

‌‌–

‌‌–

‌Compatible with Softphone

‌–

-–

‌Terminal server enabled

‌✓

‌✓

‌TAPI interface (32/64-bit)

‌✓1

‌✓1

‌One-off cost

‌no one-off cost

‌no one-off cost

‌Monthly cost

‌monthly usage cost per user

‌monthly usage cost per user

Subnetting support

–

–

1 TAPI interface (32/64bit) for outgoing calls (outbound) as well as for incoming calls (inbound) available by default.

2 Please use standard firmware for the service portal.

Citrix and Terminal Services

Citrix and Terminal Services

Supported Operating Systems-Client

Windows Terminal-App-V

 

  • Windows Server 2022 Desktop Experience Edition

  • Windows Server 2019 Desktop Experience Edition

  • Windows 10

32bit and 64bit variants supported unless stated otherwise

Windows Terminal-Remote Application

 

  • Windows Server 2022 Desktop Experience Edition

  • Windows Server 2019 Desktop Experience Edition

  • Windows 10

  • RDP 6.1 or greater client, with Remote App Support

32bit and 64bit variants supported unless stated otherwise

Citrix-Application virtualization

 

  • Windows Server 2022 Desktop Experience Edition

  • Windows Server 2019 Desktop Experience Edition

  • Windows 10

 

Citrix-Session virtualization/Standard Terminal Services

 

  • Windows Server 2022 Desktop Experience Edition

  • Windows Server 2019 Desktop Experience Edition

  • Windows 10