NCTI clients for Windows
NCTI for Windows
Here you find a detailed overview about our NCTI products for Windows!
The overview covers only certificated end devices.
Feature  | NCTI standard CRM  | NCTI Standard  | 
Compatible with Windows (32/64bit)  | 10/11  | 10/11  | 
Video chat function  | –  | –  | 
Audio chat function  | –  | –  | 
Chat function  | –  | –  | 
Desktop sharing  | –  | –  | 
Presence management  | –  | –  | 
Call lists  | –  | –  | 
Hotkey dialling  | ✓  | ✓  | 
Access to the PBX phone book  | –  | –  | 
Shared telephone directory for all CTI clients  | –  | –  | 
Microsoft Outlook plugin  | ✓  | ✓  | 
Compatible with Microsoft Office 2024 (32/64bit)  | ✓  | ✓  | 
Compatible with Microsoft Office 365 (32/64bit)  | ✓  | –  | 
Microsoft Active Directory connection  | –  | –  | 
CRM (Customer Relationship Management) plugins  | Act!, DATEV, HubSpot, Maximizer CRM, Microsoft Dynamics CRM, Microsoft Outlook + Exchange Public Folder, ODBC-Databases, Odoo CRM, Pipedrive CRM, Salesforce CRM, Sugar CRM, vCard / LDAP, Zoho CRM, and many more  | Microsoft Outlook  | 
External optional add-ons  | –  | –  | 
Compatible with snom*  | ✓  | ✓  | 
Compatible with Yealink  | T33, T4G, T4S,  | T33, T4G, T4S,  | 
Compatible with Panasonic  | KX-UT series  | KX-UT series  | 
Compatible with Polycom  | –  | –  | 
Compatible with Softphone  | –  | -–  | 
Terminal server enabled  | ✓  | ✓  | 
TAPI interface (32/64-bit)  | ✓1  | ✓1  | 
One-off cost  | no one-off cost  | no one-off cost  | 
Monthly cost  | monthly usage cost per user  | monthly usage cost per user  | 
Subnetting support  | –  | –  | 
1 TAPI interface (32/64bit) for outgoing calls (outbound) as well as for incoming calls (inbound) available by default.
2 Please use standard firmware for the service portal.
Citrix and Terminal Services
Citrix and Terminal Services  | Supported Operating Systems-Client  | 
Windows Terminal-App-V  | 
 
 32bit and 64bit variants supported unless stated otherwise  | 
Windows Terminal-Remote Application  | 
 
 32bit and 64bit variants supported unless stated otherwise  | 
Citrix-Application virtualization  | 
 
 
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Citrix-Session virtualization/Standard Terminal Services  | 
 
 
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