NCTI clients for Windows

NCTI for Windows

Here you find a detailed overview about our NCTI products for Windows!

The overview covers only certificated end devices.


Feature

NCTI standard CRM

NCTI Standard

Compatible with Windows (32/64bit)

10/11

10/11

Video chat function

Audio chat function

Chat function

Desktop sharing

Presence management

Call lists

Hotkey dialling

Access to the PBX phone book

Shared telephone directory for all CTI clients

Microsoft Outlook plugin

Compatible with Microsoft Office 2024 (32/64bit)

‌Compatible with Microsoft Office 365 (32/64bit)

‌‌✓

‌–

Microsoft Active Directory connection

‌–

‌–

‌CRM (Customer Relationship Management) plugins

Act!, DATEV, HubSpot, Maximizer CRM, Microsoft Dynamics CRM, Microsoft Outlook + Exchange Public Folder, ODBC-Databases, Odoo CRM, Pipedrive CRM, Salesforce CRM, Sugar CRM, vCard / LDAP, Zoho CRM, and many more

‌Microsoft Outlook

‌External optional add-ons
(fee required)

‌–

‌Compatible with snom*

‌✓

‌✓

‌Compatible with Yealink

T33, T4G, T4S,
T4U Serie3,
T5x Serie, VP593

T33, T4G, T4S,
T4U Serie3,
T5x Serie, VP593

‌Compatible with Panasonic

‌KX-UT series

‌KX-UT series

‌Compatible with Polycom

‌‌–

‌‌–

‌Compatible with Softphone

‌–

-–

‌Terminal server enabled

‌✓

‌✓

‌TAPI interface (32/64-bit)

‌✓1

‌✓1

‌One-off cost

‌no one-off cost

‌no one-off cost

‌Monthly cost

‌monthly usage cost per user

‌monthly usage cost per user

Subnetting support

1 TAPI interface (32/64bit) for outgoing calls (outbound) as well as for incoming calls (inbound) available by default.

2 Please use standard firmware for the service portal.

Citrix and Terminal Services

Citrix and Terminal Services

Supported Operating Systems-Client

Windows Terminal-App-V

 

  • Windows Server 2022 Desktop Experience Edition

  • Windows Server 2019 Desktop Experience Edition

  • Windows 10

32bit and 64bit variants supported unless stated otherwise

Windows Terminal-Remote Application

 

  • Windows Server 2022 Desktop Experience Edition

  • Windows Server 2019 Desktop Experience Edition

  • Windows 10

  • RDP 6.1 or greater client, with Remote App Support

32bit and 64bit variants supported unless stated otherwise

Citrix-Application virtualization

 

  • Windows Server 2022 Desktop Experience Edition

  • Windows Server 2019 Desktop Experience Edition

  • Windows 10

 

Citrix-Session virtualization/Standard Terminal Services

 

  • Windows Server 2022 Desktop Experience Edition

  • Windows Server 2019 Desktop Experience Edition

  • Windows 10