• Rapidly flashes red with an incoming call.
• Continuous, bright red while dialling, during a call and when a call is placed on hold.
• Continuous somewhat less intensive red indicates a missed call.

The standard setting is “Line”. I.e., if the first four freely programmable function keys are not programmed, the function keys with LEDs can be used as line keys.

• Rapidly flashing green when the respective line has an incoming call.
• Continuous green when the line is in use.
• Slowly flashing green when the line has a call on hold

A continuous red light indicates a new message has been saved in voicemail.

*The LED indicator of snom 710 flashes solely in green color.

Note:

• When dialling an internal telephone number, only the extension needs to be entered.
• When dialling external telephone numbers, you must first dial ‘0’, then enter the external number.

• Pick up receiver, enter number and press.
• Enter number and pick up receiver.

• Enter number and press.

• Press the speaker key to activate the speaker or the microphone respectively.Enter the number and press .

• Go to “Lists” and select the respective list. Pressto open the desired list.
• Select the number you would like to phone and confirm with .

• Press the phone book key.
• Enter the initial letter of the name or additional letters as necessary. You can also use the arrow keys.
• Press to select the respective number.

There are various options for answering an incoming call:

• Pick up the receiver.

Press.

• Press the speaker key to activate the speaker / microphone and answer the call.

• Press the hold key / (on snom D735 and D785) to place the active call on hold.

Calls on hold are indicated in three ways:

• by the display text
• the slowly flashing green/red line LED (i.e., when the first four freely programmable function keys are not programmed; on snom D735 and D785 the LED flashes red only
• and with the continuous red call LED.

Calls on hold can now be transferred or other calls can be made or put on hold.

• Press the hold key /  (on snom D735 and D785) or the respective line key, to return to the call on hold. If the party on hold hangs up while on hold, the connection is terminated.

If a call comes in while you are on a call, the display shows an icon with a ringing receiver and a double call waiting tone (double beep) can be heard.

• You can answer the incoming call, which automatically places the active call on hold.
• Ignore the incoming call with . The caller hears a busy tone.
• You can also transfer the incoming call without announcing it.

There are two options for transferring a call:

Press the hold key , on snom D735 and D785 the hold key is different and looks like this  .

• Dial the number of the other extension
• Confirm with .

When the call is answered, announce the call being transferred.

• Press the transfer key .

• Press the transfer key .
• Dial the number to which you are transferring the call.
• Confirm with .

In order to start a three way conference, proceed as follows:

• Place the two other parties on hold.
• Next, press the “Conf. on” button to initiate a 3-way call. On snom D735 and D785 confirm with the soft key "Conference On" .
• To hold a 3-way call, press the "Hold" button , on snom D735 and D785 press the key .
• To end a 3-way call, press the softkey button „Conf. on“, on snom D735 and D785 press the key .

Both parties are then placed on “hold” and you can decide whether you wish to continue speaking with a single party or hang up.

Proceed as follows to retrieve the messages on your mailbox:

• Press the voicemail key  / . It lights up, when you have received a new message.
• Enter your voicemail PIN.
• Then press 1 to listen to messages. After listening to the message press:
  • 7 to delete
  • 5 to replay the message
  • 6 to go to the next message
• To end, hang up or press the Cancel key  .

The Completion of Calls on No Reply (CCNR) creates a callback in case a person cannot be reached (e.g. the person is not on its desk or busy) at the moment.

If the callback is no longer needed, all call backs can be erased by entering the **5 code into the key pad. An acoustic confirmation finalises the erase.

After pressing the "menu" key you have the following options:

Call waiting indication: define whether this function should be activated.

(optional, depending on settings on the administration portal) Timeout: set the ringing time.

(optional, depending on settings on the administration portal) Intercom: the intercom function enables speaking directly to a linked extension through the system, without dial tone and ring tone.

Caller ID block: set your entire number to be shown to the party being called, the switchboard number to be displayed or all caller ID information to be blocked.

Call forwarding: activate the function Call forwarding

Parallel call: configure another telephone or your mobile phone to ring in addition to your telephone when a call comes in. You can then answer the call with one of the two telephones.

Here you can select your preconfigured call forwarding profiles.

For details, please refer to the Ncontrol manual.

You can edit the default profile directly via your device.

For details, please click here.

• Automatic redialling
• Suggests number (if necessary, remove function)
• Ring tone
• Define as primary device
• Logoff

Queues can be enabled or disabled; for set-up see administration portal manual)

Use the “Toggle key ↑↓”  to mark the desired selection and press the Confirm key .

The administration portal allows you to program function keys. For more detailed information, please refer to the administration portal manual.

Note:

Assigning the 4 keys shown above with LED corresponds to the first 4 assigned function keys configured via the service site. If none of the first four function keys are assigned, they can be used as line keys. I.e. pressing the key will open a new line.

Incoming calls are indicated respectively by the first LED (set to local loop) flashing.

• When the call is answered the LED stays lit.
• If a second call comes in during this call, the second LED flashes.
• By pressing the key next to the flashing LED, the first call is automatically placed on hold and the second call answered.
• You can now toggle between the calls by pressing the key next to the flashing or steady lit LED. In this manner, you can make a total of five calls at the same time.

You can add any extension or telephone number to the busy lamp field.

- You can start a call by pressing the respective busy lamp key. If an internal extension is programmed, you can see whether that extension is currently busy:

• If the LED next to the key flashes, the party receives a call.
• If the LED is consistently lit, the party has answered a call and is currently busy.
• If the LED next to the respective key flashes, you can take the call by pressing the respective key next to the flashing LED.

You can add any extension in the PBX system and then use this function key to directly communicate with this extension through the intercom. The other party must have the intercom activated on their device. Intercom refers to a conventional intercom system (similar to walkie-talkies) directly connecting you to the other party’s speaker by pressing the assigned function key.

Entering various codes (as listed on the following page) allows you to additionally program functions such as call transfer to the keys.To do so, simply enter the code with the desired number in the entry field.

Call forwarding to your mobile device number 0171 12345 with the function key 1

• Push the Add-symbol.
• Select function-key 1.
• Enter *110017112345. (*11 for call forward, then 0 or 9 depending on the call number for external calls!).
• Then confirm the line with the function-symbol.
• Push the Confirm-symbol.

You can set another function key with *11 to deactivate the call forward.

You have the option to protect your telephone from improper use by locking its keypad. I.e. with the keypad locked, no outgoing calls can be dialed. However, the keypad lock can be deactivated at any time.

To lock your snom telephone, press and hold the  key for several seconds. A “lock icon” in the display of your snom telephone indicates the telephone is locked.

To deactivate the keypad lock, press and hold the key again for several seconds. By default the keypad lock does require the VoiceMail-PIN.

To cancel the keypad lock entirely, please go to the web interface for your end device, by entering the device's IP adresse in any browser, and enter your personal PIN under Settings  Preferences Keypad Lock.

You can also change and deactivate your PIN there.

To set a PIN for unlocking, please go to the web interface for your end device and enter your personal PIN under:

Settings Preferences Keypad Lock

There, you can also change or deactivate your PIN.

When accessing the voicemail system for the first time, you should also set up your personal voicemail

1. Press the “Retrieve” key / voicemail keyon the snom telephone itself or by dialing the extension assigned on the service site to access the voice menu of the voicemail system.
2. Then select “0 Mailbox Options” to set up your voice mailbox.
3. Now press “1” to record a message in the event you are unavailable.
4. Now record your message and press “#” to end the recording.
5. Press “1” to accept the recording, “2” to replay the recording, and “3” to rerecord.

• By selecting the Message Key /voicemail key on the device.
• By dialing the extension you assigned on the service site for accessing voicemail.

Proceed as follows in order to retrieve the telephone’s IP address:

• snom D710/D712, D725 and D765:
  • Press down on the directional toggle key 4 times until “Maintenance” is displayed.
  • Using the Confirm key, select “System Info” and the telephone’s IP address and MAC address is shown.
• snom D735, D785:
  • Press down on the directional toggle key 5 times until “information” is displayed.
  • Using the Confirm key, select “System Info” and the telephone’s IP address and MAC address is shown.

The telephone’s IP address is required to configure the CTI client for example.