E. Where can you find help with your telephone system?
You can use various sources for help concerning your issues. Please use them in the order suggested here:
On voip-centrex.dfn.de you will find an overview of all documentation, downloads and portals as well as help pages and further information.
The home page of the service site contains various links to manuals, brief instructions, software downloads and templates. Please read these manuals thoroughly. They help you get the most out of your telephone system.
Support hotline for existing customers
Incident report for DFN customers:
Important informationen for the Service Desk
Support hotline for test customers
As a test customer, the detailed information is avaialable under https://voip-centrex.dfn.de/index.php?id=26621.